Frequently asked questions

Our standard MOQ is 50 pieces per SKU. This applies across all 12+ categories.

Yes. MOQ applies per SKU, so you're free to combine multiple SKUs across categories in one enquiry rather than ordering 50 pcs of a single item.

In select cases, yes — ask your sales contact. Small sample quantities below MOQ are billed at a slightly higher per-piece rate to cover handling.

This is a quote-only, B2B wholesale catalogue — pricing depends on your order quantity and current input costs, so we share an exact written quote after reviewing your requirement, usually within one working day.

Bank transfer (NEFT/RTGS/UPI) against a GST invoice. New accounts pay in advance on their first order; repeat partners can move to partial-advance terms.

Yes, for retail partners with at least six months of order history with us, subject to approval by our accounts team.

Standard orders dispatch within 3–5 working days of confirmation. During Diwali, Raksha Bandhan and wedding season, please place orders 2–3 weeks in advance.

Yes, we dispatch pan-India through our transport partners, with tracking provided door to door.

Freight is quoted separately based on your destination and order weight, and shown clearly on your invoice before dispatch — no surprise charges.

Pens, diaries, tumblers, apparel, hamper boxes and many more — check the "Customisation" tab on each product page, or ask us directly.

Typically 5–7 working days after you approve the branding mock-up we send back.

AI, EPS or a high-resolution PNG with a transparent background works best for a clean print or engrave.

Manufacturing defects are replaced free of cost within 7 days of delivery. We don't accept returns for style or preference changes once a bulk order has shipped.

Share photos of the damaged carton within 48 hours of delivery and we'll process a replacement or a credit note on your next order.

No — branded or engraved items are made to order specifically for you and are non-returnable unless there is a manufacturing defect.